Are questions about crunchyroll (and other popular anime-focused software) on topic here? I figured the users most likely to be able to answer a question about crunchyroll would be here, but there is a webapps SE site. I know Arqade takes questions about Steam, which in itself is not a game.
I think that following Arqade's policy on Steam (cf. this thread on meta.Arqade) is the right way to go about this. In particular, there is definitely merit in allowing questions about services operated by licensed vendors of anime/manga/etc, such as Crunchyroll, Funimation, etc. Whether or not services operated by other parties (e.g. MAL, etc.) should be on topic is a separate issue (personally, I am ambivalent about this).
Note the following, partially in rebuttal to Eric:
- "You will get a better answer elsewhere" has never really been a good reason for deeming things off-topic on StackExchange. The entire point of SE (as I see it, anyway) is to become the place to get the best answers for your questions. Certainly, there will be some questions that are only answerable by Crunchyroll support ("I can't log into my account halp plox"), but there will be others that are answerable by ordinary folks like us (e.g. Is the version of Madoka Magica on Crunchyroll the DVD version?).
- The largest community of experts on Crunchyroll/etc on StackExchange is almost certainly found here, not on Webapps.SE or anywhere else.
- I disagree that the implications are "great". There is a finite and short list of services that are Crunchyroll-like, about which I propose we accept questions. In fact, let me list most of them: Crunchyroll, Funimation, Daisuki, Aniplex Channel, Madman, and maybe Hulu and Youtube. There's probably a few UK/Australia services I missed there, but you get the idea - there aren't that many of these services out there.
This being the case, I propose that we revise our list of on-topic things to include something in the vein of Arqade's "Game-specific hardware and utilities" that accurately outlines the types of anime services that are kosher for this site.
I think allowing questions about CrunchyRoll as a service has three issues:
1. You will get a better answer elsewhere.
It is highly unlikely that the people on our Q&A site will know better than CrunchyRoll support, a related forum, or the Web Apps Stack Exchange.
2. There won't be many of these questions.
Aside from individual issues of people who already use this site, there will be few issues brought up at all. This isn't to say we want more—I'm simply getting at the fact that there's no need for us to permit these as it's not going to bring down our current quality standards to ignore them.
3. It has great implications.
Say we allow questions about CrunchyRoll. What else do we allow? MyAnimeList? Hummingbird.me? The domino effect of allowing such questions would be grand.
Therefore, with these said, I am against allowing questions about CrunchyRoll in general.
To make my answer as simple as possible-
No, CrunchyRoll is not on-topic. My reason for this is this...
Questions should tend to be related/affiliated towards to Anime or Manga. The purpose of this site is for people to ask about identification-requests of forgotten animes or characters you may have forgotten or would like to find out and would like to know about, statistical questions such as "Who watches the most anime", or questions that ask about an anime/mangas plot, characters, places or terminology that you may not have understood.
Just because CrunchyRoll is an anime-focused software does not mean that it is on-topic on Anime and Manga because as the name implies it does not say Anime Software and Hardware.
We try to encourage questions that ask about something specific and relevant to an Anime (Show/TV-Series), Manga or Light Novel.